anirmj
Beginner Level 3
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Wearables
The right earbud of my Buds+ has completely stopped working. It shows as disconnected on the Wear app., and no amount of charging or reset has got it to work.

Searched a lot to find a solution but to no avail.

Anyone got any tips?
8 Comments
karansingh005
Active Level 9
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If any of the solution is not working, I would recommend to take it to service center. There might be an issue with that specific bud.
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anirmj
Beginner Level 3
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Yeah, that would have been my plan of action in case I couldn't get a solution. Thanks for your response though. Appreciated.
Vickrant
Active Level 1
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even my left earbud stopped working all of a sudden in afternoon...its barely 3 months of purchase
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MOHAN6642
Active Level 7
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DEAR FRIENDS, 


I HAVE PURCHASED SAMSUNG M30S MOBILE.


THIS MOBILE SIGNAL RECEPTION IS VERY WEEK. CONFIRMLY I WILL BET SAMSUNG TECHNICAL PEOPLE ALSO WITH 100000/_ REGARDING SIGNAL RECEPTION IS WEAKER THAN OTHER MOBILES LIKE XIAOMI, REALME LIKE CHINESE MOBILES. DONT PURCHASE THIS MOBILES . THEY ARE PROVIDING THEIR ' EXYNOS ' WORST PERFORMING PROCESSORS. THIS IS REAL WHAT I AM TELLING .  BELOW I HAVE GIVEN SIMPLE EXAMPLE FOR YOU.


FOR SAMSUNG S20 MOBILE , THEY ARE PROVIDING THEIR WORST 'EXYNOS' PROCESSORS IN INDIA , FOR THE SAME MOBILE IN AMERICA THEY ARE PROVIDING BEST SNAPDRAGON 865 PROCEESOR . EVEN THEIR KOREAN PEOPLE ALSO HATED THE SAMSUNG 'EXYNOS' PROCESSOR PERFORMANCE IN ' SAMSUNG S20 ' MOBILE. 


AND THEIR SERVICE ALSO VERY WORST. TODAY I VISITED THEIR SERVICE CENTRE  TO RECTIFY THE CHARGING PORT PROBLEM  , HE TOLD THAT IT WILL TAKE ONE WEEK TO 10 DAYS TO RECTIFY THE PROBLEM . THIS IS A SMALL PROBLEM .  I TOLD HIM TAKE THE COMPLAINT , AND GIVE MY MOBILE BACK , AFTER ONE WEEK   I WILL COME AND I WILL GIVE THE MOBILE AND RECTIFY THE MOBILE WITH NEW PART . HE REFUSED FOR THE SAME . REGARDING THIS ALSO I CALLED THEIR CUSTOMER CARE , THEY ARE NOT ABLE TO TELL WHERE THE PART AVAILABLE TO THE NEAREST SERVICE CENTRE IN GUNTUR DISTRICT. 


OTHER COMPANIES ARE DOING SMALL PROBLEMS WITH IN ONE DAY. BUT SAMSUNG IS TAKING 10 DAYS . THIS MUCH OF WORST THEY ARE DOING SERVICE. 


THEY ARE RELEASING NUMBER OF MODELS WITH SAME PROCESSOR 'EXYNOS 9611' BUT NOT MAINTAINING PROPER SPARE PARTS AT THEIR SERVICE CENTERS . THEIR SERVICE CENTER PEOPLE ARE BEHAVING LIKE GAZITTED OFFICERS. FIRST OF ALL THIS IS THE MAIN PROBLEM WITH SAMSUNG.

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samauriga
Active Level 7
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anirmj
Beginner Level 3
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Looks promising. I'll be sure to try it out buddy. Thanks. Will check out your channel as well👍
It's really unfortunate that Samsung is delivering defective product and we as consumers are having to search for solutions. Really doesn't bode well for the future.
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samauriga
Active Level 7
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It doesn't, I agree. But then again, given the situation I wasn't really feeling safe going to the service centre. I'm glad that this custom fix is helping others.
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Samsung_Support3
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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