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Original topic:

Information regarding how to update Galaxy Buds / Buds+ software

(Topic created on: 03-11-2020 07:15 AM)
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SLMembersAdmin
Community Manager
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‎03-11-2020 07:15 AM in 

Wearables

Greetings from the Samsung Members operations team.

Thank you for using Galaxy earbuds.

We recommend that you keep your earbuds’ software up to date referring to the below guide for updating.

Samsung will continue to make improvements through continuous updates.

 

Updating the earbuds’ software with Galaxy Wearable app

You can update your earbuds’ software via the firmware over-the-air (FOTA) service.

Launch the Galaxy Wearable app on the mobile device, connect your earbuds and tap Earbuds software update.

  • Download and install: Check for and install updates manually.
  • Auto download over Wi-Fi: Set the earbuds to download updates automatically when connected to a Wi-Fi network.
  • Last update: View the information for the latest software update.

If you are using your earbuds without Galaxy Wearable app, we recommend you to install Galaxy Wearable app from Galaxy Store.

 

NOTE for downloading of Galaxy Wearable app

  • You can download the Galaxy Wearable app only on mobile devices running Android operating system 5.0 (API 21), or later, and with 1.5 GB of RAM or more.
  • You can change the language of the Galaxy Wearable app on your connected mobile device. On your mobile device, launch Settings → General management → Language and input → Language.

English may appear by default if the selected language on the Settings screen is not supported on the Galaxy Wearable app.

 

NOTE for downloading of Galaxy Buds+ app

  • You can download the Galaxy Buds+ app only on iPhone 7 or later with the iOS 10 and higher version
  • Galaxy Buds+ app for iOS is available for Galaxy Buds+ (SM-R175) and does not supported for Galaxy Buds (SM-R170)

 

 

Updating the earbuds’ software with the Galaxy Buds Manager on your computer

You can update the earbuds’ software after installing the Galaxy Buds Manager program on your computer.

  • The Galaxy Buds Manager program can be downloaded on computers running

Windows OS 7, 8, 8.1, 10 (32 bit, 64 bit), or Mac OS 10.8 or later.

  • The Galaxy Buds Manager program can be connected to your earbuds when you use a computer that supports the Bluetooth feature.

 

Installing Galaxy Buds Manager

Download the Galaxy Buds Manager program on your computer from the Samsung Website (www.samsung.com/support) and follow the on-screen instructions to complete the installation.

 

Updating the earbuds’ software

Galaxy Buds+

  1. Check the direction of earbud and correctly insert them into their corresponding slots in the charging case.

If the earbud battery indicator light does not flash, connect the charging case to the charger and charge them for more than 10 minutes.

  1. Close the charging case.
  2. Open the charging case.

The earbuds will enter Bluetooth pairing mode automatically.

 

Computer

  1. Activate the Bluetooth feature.
  2. Launch the Galaxy Buds Manager program and select Connect.

The earbuds and the Galaxy Buds Manager will be connected.

  1. Select Check for updates to check the current earbuds’ software version and whether they need to be updated, and then select Download and Install.

The earbuds’ software will be updated.

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