Beginner Level 2
Hi Samsung family, I have been using my earbuds for 2 years now since the release and they have been good but I just noticed that the right earbud's sensor is poor and sometimes sound is shifted to the left one and I have to take the right earbud off and try to twist it on the ear for it to work. It has sensor big issues. I have tried to reset it several times still the problem is unsolved. 
What could be the cause and how can I solve that
2 Comments
Active Level 1
Then what is used in
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Community Manager

Hello,

Please check Gear wearable if there is an update. If none, please bring it to the service center.

www.samsung.com/sa/support/servicelocation/.

Thank you

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