132Jc
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12-12-2020 10:37 PM in
Wearables
A few months ago I upgraded to samsung A31 and they said I could claim Samsung Galaxy Buds +
So I did everything they told me to do, got the refrence number, paper work etc, But I never recieved my buds.? Why and what went wrong ? Its like 3 months later if it is'nt more
Solved! Go to Solution.
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Solution
GrumpyOldMan
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12-13-2020 05:37 AM in
Wearables
Get hold of the Samsung Call Centre. They will help you
JonOT
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12-15-2020 11:50 PM in
Wearables
Hi GrumpyOldMan. have you received a set of promotional Galaxy buds ? I've called and emailed and followed their instructions. Please tell me what you did and what documents you provided to them as I have given them literally every document I have and sent to verify@samsumg.com and tellus@samsung.com and no feedback or confirmation or email requesting additional info of required, nothing. please provide some light on this whole debacle. much appreciated.
Maps_sam07
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12-14-2020 11:14 AM in
Wearables
132Jc
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12-14-2020 09:30 PM in
Wearables
I did sent all the details etc via email.
just waiting for feed back
just waiting for feed back