Original topic:

How I can activate the blood pressure in watch 4?

(Topic created on: 10-16-2023 11:10 AM)
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FalconSon
Beginner Level 2
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Wearables
Since the samsung ECG app no longer supported in UAE, I have deleted, but unfortunately, now also I cant check my BP which is this the main reason I bought the watch for it. However, anyone know or recommend if there's similar App? 

Thank you All.
7 Comments
Samsung_specialist
Community Manager
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Wearables

We would like to apologize but the BP is related to the ECG feature. So, If your phone is not from the UAE region you won't be able to use this feature, unfortunately.

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FalconSon
Beginner Level 2
Wearables
Dear Samsung _specialist, I'm using Samsung S23 ultra which I bought from Samsung UAE online and have the TRA sealed.
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scorpions602
Active Level 3
Wearables
Why its not working in bahrain..the main reason i bought the watch 4 is ECG .now we feel samsung scammed us ..by the way bought the watch from bahrain
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Samsung_specialist
Community Manager
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Wearables

We would like to extend our sincere apologies for any inconvenience you may have experienced in not being able to use the ECG feature on your Samsung device in Bahrain. We understand the importance of this feature and your desire to utilize it. Please be informed that the ECG feature is currently supported exclusively in the UAE and is intended for devices registered in the UAE. So, even If the watch is from the UAE, the feature won't work depends on the Bahrain's restrictions.
We want to assure you that Samsung is actively working to expand the availability of the ECG feature to encompass the entire Gulf region, including Bahrain.

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Ajmalma
Active Level 4
Wearables
I purchased watch 4 classic uae version but I can't use these features while opening its shows country region is not supported.
Already this issue I raised above 2 yrs ago
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Samsung_specialist
Community Manager
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Wearables

We would like to know the IMEI number of your phone please to make sure about its region.

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Samsung_specialist
Community Manager
Options
Wearables

We would like to extend our sincere apologies for any inconvenience you may have experienced in not being able to use the ECG feature on your Samsung device in Bahrain. We understand the importance of this feature and your desire to utilize it. Please be informed that the ECG feature is currently supported exclusively in the UAE and is intended for devices registered in the UAE. So, even If the watch is from the UAE, the feature won't work depends on the Bahrain's restrictions.
We want to assure you that Samsung is actively working to expand the availability of the ECG feature to encompass the entire Gulf region, including Bahrain.

0 Likes