Original topic:

Health Monitor not working (is not available in your current location)

(Topic created on: 11-04-2021 01:11 AM)
2464 Views
allancep
Beginner Level 4
Options
Wearables

Hi,

I just installed the Samsung Health Monitor and I'm getting the error: "Samsung Health Monitor is not available in your current location"

Watch: Samsung Galaxy Active2,

Mobile: Samsung Galaxy S21+

Current Location: UAE - Dubai

Both OS are up to date.

 

I searched for some troubleshooting here in the community, but none of them worked. Any ideas?

 

16 Comments
Ashraf-Jandali
Beginner Level 2
Wearables
As per Samsung expert the watch and the mobile must be purchased from UAE so the need to be UAE version otherwise the app won't work, I am in UAE my watch active 2 is from UAE but my mobile is from some Asian country so the app does not work 😔
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lev2255
Beginner Level 2
Wearables
Bad things that some features not working . 😔😔😔
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Samsung_specialist
Community Manager
Options
Wearables

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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Rajeshqatar
Beginner Level 2
Wearables
When we can expect samsung health monitor available in qatar?
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jaberrr
Beginner Level 3
Wearables
is it available now? I also have a watch from Samsung and I am in qatar and it's not available
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EngrOtep
Beginner Level 2
Wearables
Please add samsung health monitor in Qatar
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jerkin
Beginner Level 2
Wearables
hi, I just installed Samsung Health
Monitor and Samsung Health Monitor is not available in your current location"
Watch: Samsung Galaxy watch 4 Mobile: Samsung Galaxy S22 ultra Current Location: Qatar

Both OS are up to date. I looked for some troubleshooting here in the community, but none of them worked. Any ideas?







0 Likes