Original topic:

HEATING ISSUE IN GALAXY WATCH 4 LTE VERSION

(Topic created on: 09-16-2021 11:30 AM)
184 Views
amanbhargava
Beginner Level 2
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Wearables

Today only received Galaxy watch 4 LTE, in LTE it is getting heated & watch goes into flight mode within few seconds of usage. not expecting this from SAMSUNG. EU & AMERICAN markets have also same issue with LTE Version.

Expecting this issue to be resolved by SAMSUNG , otherwise no use of LTE version. extremely disappointed

 

6 Comments
TJIRUDAYARAJ
Active Level 3
Wearables
Is it? i too pre booked Galaxy watch 4 Classic LTE, in their earlier version this issue was not there, after reading the user reviews of earlier models i went for LTE. It is a concern now.
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Ajeet9819
Active Level 4
Wearables
I'm using Bluetooth version 44mm. I'm not facing any issues
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ShishirDash
Active Level 3
Wearables
I don't think Samsung is testing their products before releasing it to market because certainly they are not seeing the competition ahead . This type of issues should be identified in the testing phase itself.
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AjnasO
Active Level 4
Wearables
It will stabilize eventually. I have faced similar issues. But, getting better now. May be some software optimization is happening by calculating the usage and all.
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Wearables

Dear Samsung Member,   

Greetings from Samsung Customer Support!    

We apologize for your inconvenience. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/  

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung. 

Warm Regards,  
Samsung Customer Support  

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Virendraa
Active Level 3
Wearables
Same issue. Register a complaint
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