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Original topic:

Galaxy watch

(Topic created on: 11-13-2019 09:59 AM)
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AlluriPavan
Active Level 4
Options
Wearables
I have been using galaxy watch 46mm since 7 months now I find the glitches in screen sometimes,mostly once in two days.i dont know why? Any options please let me know.

1 Solution


Accepted Solutions
Solution
Samsung_Support4
Moderator
Moderator
Options
Wearables

Hi there,


To resolve the issue please follow the below mentioned steps:

  1. Kindly close apps or turn off the device and turn it on again.
  2. Try to reconnect your gear with the device.

For further assistance register your concern in Samsung members app (Open Samsung members app>click on”+” icon>send feedback> Error report/Ask question)

 

Regards,
Team Samsung Members

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8 Comments
ShreyanDhar
Active Level 1
Wearables
Have you tried updating your watch to the latest firmware?
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AlluriPavan
Active Level 4
Wearables
yes it is on latest firmware.
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ShreyanDhar
Active Level 1
Wearables
Well...what are glitches you find?
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AlluriPavan
Active Level 4
Wearables
it is going in to kind of green dotted in the screen.when I restart it just become normal.
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ShreyanDhar
Active Level 1
Wearables
Ok...but I have the same watch and didn't experience such glitches...so I think you should send this glitch directly to Samsung only they can help you...
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AlluriPavan
Active Level 4
Wearables
okay,thankyou.
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Solution
Samsung_Support4
Moderator
Moderator
Options
Wearables

Hi there,


To resolve the issue please follow the below mentioned steps:

  1. Kindly close apps or turn off the device and turn it on again.
  2. Try to reconnect your gear with the device.

For further assistance register your concern in Samsung members app (Open Samsung members app>click on”+” icon>send feedback> Error report/Ask question)

 

Regards,
Team Samsung Members

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AlluriPavan
Active Level 4
Wearables
Hey thankyou for the information,I have already tried this,now my watch is working fine.
Thank you.
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