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08-07-2025 11:51 AM in
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08-11-2025 08:08 AM in
WearablesWe're sorry to hear that you're experiencing this issue.
To assist you further, please try the following steps:
1. Settings > Software update > Download and install > Download > Install now.
2. Go to the Settings => select Device Care =>Optimize now.
3. Run a diagnosis test via Member app :
Download Samsung member app then open the app => diagnosis => Phone diagnosis.
4. Use an Approved Charger.
5. Reboot your device.
6. Go to Settings – Apps - One UI Home – Storage - Clear data.
For more guidance, please visit the following link:
https://www.samsung.com/ae/support/mobile-devices/tips-to-help-your-samsung-smartwatch-battery-last-....
If the issue persists, we recommend visiting your nearest service center. You can find the closest location via this link:
https://www.samsung.com/ae_ar/support/service-center/.
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