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07-02-2022 12:47 PM in
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07-03-2022 09:27 PM in
WearablesWas there a stable internet connection and turned on GPS for the entire time while doing your activities ?
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07-03-2022 09:35 PM in
WearablesBut don't know in auto mode also why it never save the activity track if location is ON
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07-04-2022 09:03 PM in
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07-15-2022 05:07 PM in
WearablesDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support