Galaxy watch 3

[hlathini]

Galaxy watch 3 heart rate monitor not functioning on continuous mode. The green light at the back is not blinking. Only works when you select preferred intervals. How can I get it back to function continuous 

[Tsogo_sam05]

Hi, hlathini kindly give the heart rate sensor on the back of your smartwatch a wipe with a clean cloth. Put the watch back on making sure it's in the correct position.

Wear your smartwatch snugly on your arm above your wrist.

Don't fasten it too tightly.

Try to take your heart rate again.

[hlathini]

Thank you. Its now functioning properly

[hlathini]

Hi. That problem is now back. I've tried both hard and soft reset

[Tsogo_sam05]

Hi hlathini, kindly note that your device may need to be booked in for assessment. Please go to the below link to locate the closest Authorized Service Centre to you.

https://www.samsung.com/za/support/service-centre/