Original topic:

Galaxy ear buds malfunction

(Topic created on: 07-26-2020 12:05 PM)
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Herm
Active Level 3
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Wearables
My left ear bud stopped working nor charging.. tried resetting but didn't work. Samsung losing trust in these wearables!!!!!
2 Comments
Wearables
Hi. I believe that your buds are still under warranty, so better to take it to a Samsung authorized server centre, they'll check it and do the needful.
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Samsung_specialist
Community Manager
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Wearables

Hey there,

We are sorry to hear that.

Please visit the nearest service center for them to be checked by our team.

https://www.samsung.com/ae/support/service-center/

Thank you

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