Im using galaxy buds pro and there are few problems. The first is the buds is not connecting automatically, i need to manually connect, sometimes when i keep the buds inside to charge only left bud will be charged and the right bud will have the same percentage as before. I also did reset multiple times, after reset it will work fine and after few days it will again come up with these problems.
I have been using the apple products for more than 10 years, never ever faced these problems once and the Airpods works fine with no issues from day 1. I really feel that samsung has to address these small problems.
Every time when i reach out to customer care the only solution they give is to reset the buds.
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Please visit the service center as I have faced some similar issues. They gave me a replacement and now they work fine. Also can I know to which device did you connect the Buds Pro?
