Original topic:

Galaxy buds pro Bluetooth connection glitch

(Topic created on: 06-04-2021 08:30 PM)
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Jey17
Active Level 4
Options
Wearables
For few days my galaxy buds pro is getting connected even while charging the box and its showing the battery percentage of the box and right bud only, not the left bud one. I will attache the image. Is this a glitch ? Anyone facing this. 

image


4 Comments
AlokT880
Active Level 6
Wearables
I am not facing any issue in my buds pro..... Try to unpair then reconnect....
AlokT880
Active Level 6
Wearables
. Screenshot_20210604-230934_SmartThings.jpg
Wearables
I also faced same issue in my buds live but after reset it is fine now,1622830207350_286297.png
cs-member13
Expert Level 4
Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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