Chribo01
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01-06-2025 10:49 AM in
Wearables
How do I connect my buds to the wearable app. It always says can't connect try again, but the buds are paired with the app and is connected to my phones bluetooth.
5 Comments
ngonidzashe
Expert Level 4
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01-06-2025 04:23 PM in
Wearables
Clear Galaxy Wearable App Cache and Data
Go to Settings > Apps > Galaxy Wearable > Storage.
Tap Clear Cache and then Clear Data.
Reopen the app and try connecting again.
Go to Settings > Apps > Galaxy Wearable > Storage.
Tap Clear Cache and then Clear Data.
Reopen the app and try connecting again.
ngonidzashe
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01-06-2025 04:23 PM in
Wearables
Unpair and Reconnect the Buds
Forget the Buds from your phone's Bluetooth settings.
Open the Galaxy Wearable app, and reset the connection by following the pairing process from scratch:
Open the Galaxy Buds Pro 2 case near the phone.
Follow the prompts to pair through the app.
Forget the Buds from your phone's Bluetooth settings.
Open the Galaxy Wearable app, and reset the connection by following the pairing process from scratch:
Open the Galaxy Buds Pro 2 case near the phone.
Follow the prompts to pair through the app.
ngonidzashe
Expert Level 4
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01-06-2025 04:23 PM in
Wearables
Place the buds in the charging case and close the lid for at least 7 seconds.
Reopen the case and try to reconnect via the Galaxy Wearable app.
Reopen the case and try to reconnect via the Galaxy Wearable app.
ngonidzashe
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01-06-2025 04:24 PM in
Wearables
Update the Galaxy Wearable app via the Galaxy Store or Play Store.
If the app connects, ensure the buds have the latest firmware installed.
If the app connects, ensure the buds have the latest firmware installed.
ngonidzashe
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01-06-2025 04:25 PM in
Wearables
Test the Galaxy Buds Pro 2 with another compatible phone and Galaxy Wearable app. If it works there, the issue might be with your phone or app.
