did you try to 'forget' it in your Bluetooth connection, afterwards try and search and reconnect again. Also try and wear the headsets and long press them to connect again. try also connecting them with another device.
thank you for your response I tried most of the above the only way to force reset is to be connected to the app ( both of them ) if not this choice wouldn't appear 🤣🤣🤣
Please unpair the Galaxy Buds in Bluetooth Settings. Then make sure that both the right and left buds were fully charged. Next, follow the steps in pairing and test again. If problem persists, then please bring the buds at nearest Samsung service location.
