Galaxy buds being faulty

[Krishvampire]

Today i recieved the new galaxy buds 3 pro and they have different brightness on those lights what should i do???

[Shiva2003]

Receiving new Galaxy Buds 3 Pro with uneven brightness in the LED indicators can be concerning. Here’s what you can do:

1. **Check for Firmware Updates**: Ensure that your Galaxy Buds 3 Pro are updated with the latest firmware. Updates can sometimes address hardware or software issues, including LED indicator problems.

2. **Reset the Buds**: Try resetting your Galaxy Buds. This can sometimes resolve issues related to hardware functionality. You can reset them through the Galaxy Wearable app by selecting the “Reset earbuds” option.

3. **Inspect the Charging Case**: Make sure there’s no dirt or debris obstructing the LEDs or affecting the charging contacts. Clean the case and the earbuds carefully with a soft, dry cloth.

4. **Consult the Manual**: Refer to the user manual or Samsung’s support resources to see if there’s any information about LED indicator functionality and if different brightness levels are normal.

5. **Contact Samsung Support**: If the issue persists, it might be a good idea to contact Samsung support for assistance. They can help determine if it’s a defect or if there’s a solution to the problem.

Taking these steps should help you address the issue with your new Galaxy Buds 3 Pro.

[Krishvampire]

No updates and resetting didnt do anything

[AdiVik]

Check in Dark room.

[Krishvampire]

Watch carefully

[AdiVik]

Yah , right one looks more brighter then left one.

[Krishvampire]

Idk what to do now or even if they would replace it

[AdiVik]

You got this on discount?

[Krishvampire]

Yes like on pre order vip pass and credit card discount

[AdiVik]

Ohk. Then there is 2 options . Samsung allows 14days return if product comes defective. In that they return money. 2nd option wait for some time. After 14 days you can go to any service center and get replacement for these buds.