Original topic:

Galaxy buds 2 Pro , Case is dischargeing without getting used

(Topic created on: 06-16-2024 12:14 AM)
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KAJI-KJ
Active Level 1
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Wearables
My Galaxy Bud 2 Pro loses charge when I don't use Buds
It's normal or any hardware or software problem 

6 Comments
Samanthas
Active Level 9
Wearables
Dose this is origina samsung product through authorized dealtler.
Then you can claim warranty.

Don't buy accessories from unauthorized agents since they might sell copy as original .
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KAJI-KJ
Active Level 1
Wearables
It's original
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KAJI-KJ
Active Level 1
Wearables
Now I have a replacement new buds 2 pro still same issue 😑
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Samanthas
Active Level 9
Wearables
Seems Abnormal,
What is the Samsung tech team told about this ?
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Samanthas
Active Level 9
Wearables
Hey, do you use active noise cancellation all the time ?
Please try without active noise cancellation for a week and see the result.

If the above helpfull or if you like my answer, please accept the solution by clicking on the 3 dots of the comment.
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Wearables
Does the case close properly? Also, after u use the buds, it will use charge from the case to charge themselves. Im assuming that's not the issue
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