14ashupandey
Beginner Level 2
Options
Wearables

Hello People,

 

I would just like to raise a point regarding my Galaxy watch 42mm Bluetooth version- after an recent update that the watch just got, all the sensors, for example- Heart rate sensor, Step counter, Alti- Barometer, Wrist wakeup etc have stopped working.

 

More details regarding the software version are as following-

1. Model number- SM-R810

2. One UI Watch version- 2.0

3. Tizen version- 5.5.0.1

4. Software version- R810XXU1FUB6

 

Does anyone else also has the same problem?

 

Thanks in advance for any help!

 

0 Likes
4 Comments
Dileepsalian
Expert Level 2
Options
Wearables
Try reset
0 Likes
Dileepsalian
Expert Level 2
Options
Wearables
Or go to service center
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Wearables

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
14ashupandey
Beginner Level 2
Options
Wearables
The issue- like it came on it's own is also now resolved on it's own. At least for now- everything seems to be working.
0 Likes