Basant
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09-15-2021 03:31 PM in
Wearables
Since last couple of weeks, heart rate monitoring has not been working for Gakaxy Watch 3. Watch has been reset and rebooted multiple times but still no change.
Current Software version: R840XXU1BU3E
Model Number: SM-R840
Anyone has any idea for solution to this?
- Tags:
- Galaxywatch3
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Samsung_Support 2
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09-19-2021 10:47 PM in
WearablesDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support