SebinKC98
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06-04-2020 05:12 PM (Last edited 06-04-2020 05:13 PM ) in
Wearables
I have an issue charging my galaxy buds wirelessly using the official Samsung wireless charging pad 2018 which I got with the Note9. It doesn't even fully charge it just only lights red to indicate its charging but there no charge in the case even after 3,5,6 hours of wirelessly charging .Before it used to charge in just 3.5 hrs wirelessly when I first bought them,but later it started to take a while longer to charge wirelessly like abt 6hrs.Now it dont even charge Wirelessly just the red led.On the other hand the wired USB C charging works fine.Is it the software issue or the Hardware? . Is there anyone facing this same issue.
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MohammedSijah
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06-05-2020 08:41 AM in
Wearables
You may need to visit your nearest service-centre itself.
SebinKC98
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06-05-2020 08:49 AM in
Wearables
I couldn't Visit the store. cause I'm outside UAE now. I bought this on December. Nw I'm not sure will be able to Reach there before the warranty expires.
MohammedSijah
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06-05-2020 09:28 AM in
Wearables
Then go for a 'live- chat' with Samsung experts and describe your problems in detail. Especially the warranty issue.