EssieG
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04-18-2023 10:55 PM in
Wearables
Help please - can't upload my proof of purchase or ID doc. Jpeg format. Why not? Just says file invalid.
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Ickonds
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04-19-2023 05:56 PM in
Wearables
Hi EssieG, send a mail to samsung.promotions@isonxperiences.com
EssieG
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04-19-2023 10:26 PM in
Wearables
Thank you
Arrie92
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04-19-2023 09:54 PM in
Wearables
Take a screenshot, and use the screenshot to upload id and proof of purchase.
EssieG
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04-19-2023 10:27 PM in
Wearables
Tried that and it says incorrect format. Is a JPEG. Will try again. Thank you