Original topic:

Galaxy Buds voice delay in games

(Topic created on: 11-09-2019 10:15 AM)
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falyassi
Active Level 4
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Wearables
Hi Samsung commutee,

i have purchsed the samsung galaxy buds and after updates its very stable for calling and videos.

however im still facing issue while playing games that there is delay in the voice.

any resolution for this?

#samsung#Galaxy buds
9 Comments
Ahmed6
Active Level 8
Wearables
Unfortunately the Default Latency for Galaxy bud is 372 msec
falyassi
Active Level 4
Wearables
this is a software issue and can be addressed by samsung
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Ahmed6
Active Level 8
Wearables
actually some apps like Netflix and YouTube will adjust the time lag to achieve an accurate sync between video and the galaxy buds.
however, for games apps , most of them can't compensate the time lag, so the default latency lag is noticed while playing. It's not with related to the SW but the app provider.
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QALBi
Beginner Level 3
Wearables
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QALBi
Beginner Level 3
Wearables
my name is hussein qalbi

Samsung_specialist
Community Manager
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Wearables

Hello, please visit the nearest Samsung Service center with the device to have it checked 😊  http://www.samsung.com/ae/support/servicelocation/

falyassi
Active Level 4
Wearables
thx samsung, no issue with the device its working verry good... the only issue is with games sound delay which all people are facing with galaxy buds, hoever some other earpods are not having this delay... so appereciate if samsung can support in this with software upgrade to enhance
Wearables
hey, i am facing the same issue and unfortunately as of now there is no solution to this problem. What i noticed is that there is a sound delay while playing games beside that they are amazing with other apps
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falyassi
Active Level 4
Wearables
you are right, we hope that samsung improve thier software through any technique like voice comperssion
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