Original topic:

Galaxy Buds pro

(Topic created on: 09-06-2021 08:12 PM)
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surajkurade
Active Level 3
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Wearables
Hi all, from last two days i am facing issues with my galaxy buds pro. I found that the sound coming from left bud seems to be muffled and low. However the right side is working fine. Any suggestions??
6 Comments
Wearables
Check for ear wax at the speaker
Wearables
Keep them clean is very important for sound quality
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Wearables
And make sure you clean gently
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Wearables
Go into galaxy wearable and click on earbuds setting then click on accessibility here u will get left/right sound balance , check it onceScreenshot_20210906-192911_Galaxy Buds Pro_580120.jpgScreenshot_20210906-192851_Galaxy Buds Pro_580116.jpgScreenshot_20210906-192902_Galaxy Buds Pro_580118.jpg
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surajkurade
Active Level 3
Wearables
I have checked this, settings are balanced
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Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.  

Warm Regards,   
Samsung Customer Support  

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