rishabhssj05
Active Level 1
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Wearables

I got my brand new buds last night. I connected them to my S10 plus and both buds were connected successfully. But then I got 2 updates and I installed them and since then I am unable to connect both the buds at the same time. I found the same issue on the other forums with no solution so far. Most of the people said that one of the buds was not updated successfuly but I checked mine, both of them are on SC4. I tried uninstalling galaxy wearables, smart things and unpaired the buds and tried connecting them after restarting the phone but the same issue persists. I also tried the same thing after fully charging the buds. I also tried connecting them to the pc but the same thing happened, could connect only one of the buds. This is really frustrating. I couldn't even use them once. Any help would be appreciated.

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J717
Active Level 4
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Wearables
Reset The buds
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rishabhssj05
Active Level 1
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Wearables

There is no such option. 

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naddy123
Active Level 6
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look for a phone update for smart things ...
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rishabhssj05
Active Level 1
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Wearables

It's already updated in the playstore.

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