Original topic:

Galaxy Buds call quality issue

(Topic created on: 02-10-2020 06:16 AM)
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total007
Beginner Level 2
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Wearables

I got my earbuds on September 2019 in Dubai's Airport, and they were working fine (listening wise) then i was surprised when i started to use it recently for calls, i can hear people well BUT people can barely hear me feels like my voice is really FAR & People on the other end of the phone call are hearing loud chirping or chattering noises,  they can hear everything in my background and they can't hear my voice.

I have reset the buds & updated and tried everything that I can to fix this but nothing has changed. Please help me. 

2 Comments
Ahmed6
Active Level 8
Wearables
Galaxy buds are not great for noise handling, they are subpar to sepreate between ur speech and the noise around u.
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Samsung_specialist
Community Manager
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Hello, 

Can you please contact our call center on 800 7267864 and request Remote Management to help you with your issue.

Thank you

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