Adnan285
Beginner Level 2
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06-04-2020 10:44 PM in
Wearables
I just got a New Galaxy buds plus and they are not connecting to my phone. I tried it from the other device also but unable to detect the buds
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MohammedSijah
Expert Level 1
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06-05-2020 05:21 AM (Last edited 06-05-2020 05:59 AM ) in
Wearables
1.Make sure your buds are charged. Insert the Buds into the charging case. Make sure the earbuds are sitting in the correct position.
2. If the earbuds don't connect within 3 minutes, Bluetooth pairing mode will be deactivated. Close the charging case and open it again (keep buds inside) to enter Bluetooth pairing mode again.
To manually enter Bluetooth pairing mode, tap once and then tap and hold the touchpad on the Galaxy Bud.
Hope this solves your issue. Thank you.
2. If the earbuds don't connect within 3 minutes, Bluetooth pairing mode will be deactivated. Close the charging case and open it again (keep buds inside) to enter Bluetooth pairing mode again.
To manually enter Bluetooth pairing mode, tap once and then tap and hold the touchpad on the Galaxy Bud.
Hope this solves your issue. Thank you.