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Original topic:

Galaxy Buds - One Bud Not Charging

(Topic created on: 04-30-2020 12:59 PM)
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KMMTechSumer
Active Level 5
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Wearables
One of my Galaxy Buds stop charging and if I leave it in the case it depletes the charge of the other ear bud and the case. And the phone cannot detect the problematic ear bud

What could be the issue? 
Resolved!
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Tsogo_sam05
Moderator
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Wearables

Good day Prolific1, please have the Buds assessed at a samsung service centre. Your proof of purchase will be required for warranty validations.

Herewith a link to locate a service centre near you: https://www.samsung.com/za/support/service-centre/

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