KMMTechSumer
Active Level 4
One of my Galaxy Buds stop charging and if I leave it in the case it depletes the charge of the other ear bud and the case. And the phone cannot detect the problematic ear bud

What could be the issue? 
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Tsogo_sam05
Moderator
Moderator

Hi KMMTechSummer, If the charging case is low on power (indicated by a red light), or if the earbuds have less than 10% battery power, make sure that you connect the charging case to a charger first for at least 10 minutes then insert the buds until they are fully charged.

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6 Comments
Tsogo_sam05
Moderator
Moderator

Hi KMMTechSummer, If the charging case is low on power (indicated by a red light), or if the earbuds have less than 10% battery power, make sure that you connect the charging case to a charger first for at least 10 minutes then insert the buds until they are fully charged.

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KMMTechSumer
Active Level 4
it doesn't matter what I do. I fully charge the case but one bud doesn't charge but the other charges fully.
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Please take the Buds to the service center after the Lockdown to have it repaired.

 

Please visit the link below to locate a service center near you :

 

https://www.samsung.com/za/support/service-centre/

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Ides
Active Level 4
I'd suggest you reset your galaxy bud+ via Galaxy Wearable app. mine did the same the day before yesterday. I did a reset and all was fine..
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KMMTechSumer
Active Level 4
I did reset the Buds but only one comes up, seems like the left EarBud doesn't get power or boot up. Though the charging case detects it by blinking the light when I put it back in the case.
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Kostaf
Beginner Level 3
i have the same issue with my left galaxy bud+, i cannot get it to charge fully, the right one is fine
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