This is to request you for the return and refund of Samsung Galaxy Buds Live (Bronze), bought from Samsung Smartphone Café, Ameerpet, Hyderabad (Moorty & Sons) on 29th August 2020, as the product received is of extremely poor quality product, besides the poor service received for the resolution of resolution of the issue.
Details of the device are - (invoice attached, INVOICE COPY - GALAXY BUDS LIVE - NIKESH BAIDYA.JPG)
Serial No. :- 8806090526275
IMEI :- rfan80vtygr
Right out of the box, the earbuds had following problems-
I am appalled by the poor quality and poor service by a reputed company, like Samsung. Being an tech enthusiast and early adopter of gadgets, I am not used to such poor products or such poor service. Hope this is one off issue.
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