Original topic:

Galaxy Buds Live/Beans call(mic) quality issue

(Topic created on: 05-17-2021 08:02 PM)
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Asifrev
Active Level 1
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Wearables
Using beans for almost a year, the opposite person always struggle to hear my voice is it for all or just for me???? Is there any hacks???
3 Comments
Wearables
Are u facing the issue more recently or was it there since beginning. I am using these headsets for last few months and there is no issue like u mentioned. I hope u have updated the latest SW version via the Wearable App. What phone are u using
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Asifrev
Active Level 1
Wearables
Yes buddy, since start it is like that. I'm using N20Ultra. Everything is upto date.
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cs_member8
Moderator
Moderator
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Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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