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03-13-2026 10:28 AM (Last edited 03-13-2026 10:29 AM ) in
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03-20-2026 12:51 PM in
WearablesHi AMZdurbs, Kindly note that the device the buds is connected to may be stuck in Call Mode after you have hung up.
Here is how to force them back to normal:
1. The "Call Reset" Trick
>Make a quick call>let it connect for 2 seconds and then hang up using the phone screen (not the earbuds).
>This often "reminds" the phone to switch the audio back to high-quality Media Mode.
2. Disable "Ambient Sound" During Calls
>Open the Galaxy Wearable app.
Go to Earbud settings > Advanced.
>Toggle OFF "Use Ambient sound during calls".
3. Fix the "Low Volume" & Adjustment Issue
>In the Galaxy Wearable app, go to Touch controls.
>Set the "Touch and hold" action for the Left to Volume down and the Right to Volume up.
>Use the actual touchpads on the earbuds to crank the volume to max, then use your phone to adjust from there.
Kindly test this and advise if the issue persists.
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03-20-2026 10:47 PM in
WearablesWhich phone are you using ?
Did you update the buds?
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04-02-2026 03:51 PM in
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04-02-2026 11:44 PM in
Wearables