Galaxy Buds 3 Pro - Mic not working during phone call

[Ashishishere]

Hi, weird issue coming in buds 3 when i use it for calls where mic doesnt work.

it does work fine in laptop but not in my samsung.

[MOQBALI]

Maybe there's no consensus because of Sftware. Try to restart peers

[Samsung_specialist]

We apology for this issue , could you try these steps :
- Using your phone or tablet, navigate to Settings, and then tap Connections. Tap Bluetooth, and then tap the Settings icon (it looks like a gear) next to your earbuds' name. Tap Unpair, and then tap Unpair again to confirm.

- Place your earbuds in the charging case and close the lid until the battery indicator light disappears. This may take up to 10 seconds. Make sure the earbuds are charged before removing them from the case. If the battery indicator light flashes red or orange, allow the earbuds to charge for more than 10 minutes.
- If the static noise still occurs, you can try resetting the earbuds once they're connected to the Galaxy Wearable app.
From the app, tap Earbuds settings, tap General, and then tap Reset. Tap Reset again to confirm. Once the reset is complete, the earbuds will automatically enter pairing mode.
- After resetting your earbuds, you will need to connect them to your phone or tablet again. You can repeat the same connection instructions detailed in step 4, such as using the Connect popup message or the Galaxy Wearable app.

If you are still experiencing static noises when using one or both of your earbuds after following the above steps, please visit the service center.
https://www.samsung.com/ae/support/service-center/