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02-22-2026 03:57 PM in
WearablesSolved! Go to Solution.
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02-22-2026 04:54 PM in
WearablesHere’s what he can do:
First, restart the phone and check again:
Settings > Software update > Download and install.
Sometimes it appears after a reboot.
Make sure there’s no VPN turned on, and try switching between Wi-Fi and mobile data before checking again.
He should also check his region/carrier version under:
Settings > About phone > Status information > Service provider software version.
If the phone is carrier-locked, updates usually arrive later than unlocked models.
Another good option is to use Samsung Smart Switch on a PC. Connect the Fold5 with a cable — sometimes the update appears there even if it doesn’t show on the phone.
If it still says “Your software is up to date,” that usually just means the update hasn’t been released yet for his specific region — nothing is wrong with the device.
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02-22-2026 09:31 PM in
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02-22-2026 04:54 PM in
WearablesHere’s what he can do:
First, restart the phone and check again:
Settings > Software update > Download and install.
Sometimes it appears after a reboot.
Make sure there’s no VPN turned on, and try switching between Wi-Fi and mobile data before checking again.
He should also check his region/carrier version under:
Settings > About phone > Status information > Service provider software version.
If the phone is carrier-locked, updates usually arrive later than unlocked models.
Another good option is to use Samsung Smart Switch on a PC. Connect the Fold5 with a cable — sometimes the update appears there even if it doesn’t show on the phone.
If it still says “Your software is up to date,” that usually just means the update hasn’t been released yet for his specific region — nothing is wrong with the device.
If you find this helpful mark it as solution ✅
- Mark as New
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02-23-2026 04:21 PM in
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02-22-2026 09:31 PM in
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02-24-2026 09:41 AM in
WearablesThank you for sharing your inquiry regarding the One UI 8.5 update.
Software updates are released in phases and may vary depending on device model, region, and service provider. If your device indicates that the software is up to date, this means the update has not yet been released for your device version.
We recommend checking periodically via:
Settings > Software update > Download and install