Earbuds

[8Cats]

I have redeemed the earbuds when I got my S20 on 15 May. Received a refernce number CITD145326676172. Have sent numerous emails to verify@samsung but no one ever replies. 

[Maps_sam07 · Accepted solution]

Hi  8Cats

Please provide your email address so we can escalate this to the relevant department. 

[8Cats]

Hi Maps_sam07. Any feedback yet?

[8Cats]

good day. sent many emails to verify@. no replies. please can you follow up for me?

[8Cats]

hwkurland@mweb.co.za

[AshS21]

mine was escalated 17 days ago. after also claiming in May.

I was advised it would be despatched 2 days later.

no replies to the 6 emails I've sent thus far.

[Maps_sam07]

Hi Ash 

That sounds frustrating, let us see how we can resolve that together.

Please provide your CIT number and email address so we can check for feedback with the relevant department.

[hvdm1994]

I am also yet awaiting any further confirmation of my earbuds although I claimed them back in May..
After several emails I yet have not received any thing

[8Cats]

Write a review on Hello Peter. It worked for me

[Duvies]

Same here. Bought 19 March, got confirmation that buds were allocated, Samsung has been ignoring me ever since. 😡😡😡