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Original topic:

Earbuds not connecting anymore

(Topic created on: 06-24-2021 10:39 PM)
190 Views
mfundisi
Active Level 7
Options
Wearables
Iv updated my A31 and now I can no longer connect with my earbuds
6 Comments
seumo
Active Level 8
Wearables
Try and reset it
0 Likes
mfundisi
Active Level 7
Wearables
There's isn't that option..
0 Likes
Gaopalelwe
Active Level 8
Wearables
I've seen most people crying about that problem without getting any help here
mfundisi
Active Level 7
Wearables
That's stupid coz they wer working fine just b4 I updated my phone
0 Likes
Maps_sam07
Moderator
Moderator
Options
Wearables

Try pairing the Galaxy Buds with any other smartphone to make sure if the issue is with the Buds or with the device itself. If you don't face any issues while pairing the Galaxy Buds to another smartphone, then you might have to perform a Network reset on your Android device.

Reset Galaxy Buds:

Open the Galaxy Wearable app, select the About Earbuds option at the bottom, and select Reset Earbuds. The Galaxy Buds need to be paired with the device to perform a reset.

Restart the Galaxy Buds:

If the Galaxy Buds touch pad won't work, or they are otherwise unresponsive, you can restart the Galaxy Buds by putting each of the earbuds into the respective slots in the case and remove them after at least 7 seconds. Keep the case open while restarting.


0 Likes
mfundisi
Active Level 7
Wearables
There isn't a reset option... only the scan option but it doesn't pick up the earbuds.. I tried with pairing them with A32 still the same problem Screenshot_20210704-083705_Galaxy Wearable.jpg
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