Ojhaab
Active Level 1
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Wearables
Hi,

I am not sure if this is issue with my Bud Pro.

When I share my Bud Pro for talking other person voice is not reachable to the recipient.

Is there any feature I need to check or Ear Bud Pro, is not capable of this ?
1 Comment
cs_member8
Active Level 6
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Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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