Didn't pick up call on buds pro

[rockqkki]

I am using Samsung mobile .any kinds of earbuds Bluetooth device why didn't pick call.

Why

Why

Why

It's very ridiculous 

I Samsung user in past 10 years

So please why so much problems

[waloodd]

Sometimes a problem occurs if multiple devices are connected to Bluetooth, such as a watch and a headset

[Samsung_specialist]

Hi,

For assistance, please visit one of our authorized Service Centres to check it for you. You may refer to the link it will guide you to the nearest service centre to your location https://www.samsung.com/ae/support/service-center/