Original topic:

Contacts name not displaying for Incoming calls on Galaxy watch 5

(Topic created on: 11-24-2023 12:32 AM)
313 Views
NASH1802
Active Level 3
Options
Wearables
The one ui 5 watch has a big bug that its doesn't display caller name for Incoming calls via phone calls n whatsapp... only number displayed...
Kindly fix this bug as its the main and important feature on any smartwatch its obvious
6 Comments
MOQBALI
Expert Level 1
Wearables
I'm not directly involved in software development or bug fixing, but you should report this issue to Samsung's support or through their official channels. Providing feedback directly to the manufacturer ensures that they are aware of the problem and can work on resolving it in future updates.
NASH1802
Active Level 3
Wearables
How..?
Samsung_specialist
Community Manager
Options
Wearables

Thank you for reaching out to us and bringing to our attention the issue you're encountering with your watch.
To assist you in resolving the issue, we recommend the following troubleshooting steps:

1. Reset the Watch:
Open the Samsung Wearable app on your connected device. Navigate to "About Watch" and select "Reset Watch." This process will reset the watch to its default settings and may help address the reported issue.

2. Reset Network Settings on the Phone:
On your phone, go to "Settings" > "General" > "Reset" > "Reset Network Settings." Please note that this action will delete all network information such as Wi-Fi and Bluetooth settings. Exercise caution before proceeding with this step.

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Jithmohan
Active Level 2
Wearables
It's not working . Still have same issue.
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HaythamSief
Active Level 1
Wearables
Hi Samsung
Is there any solution for this issue?
I have tried all possible options with no luck
And it seems a common problem as many people are complaining about it
It is a software bug that needs a fix from Samsung.
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ahmedyaso
Active Level 3
Wearables
For me after trying several times, time reset, and visit service center
Solution: Just let both phone & watch charges together with wifi terned on
The devices should be locked it will sync after 2 hrs
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