Buds3 pro, Mic not working and low volume isses

[theshaiksaleem]

I have buds 3 pro device, my first samsung prodcut which is giving nightmares for me. Suddenly it starts mic not working, after some time suddenly both buuds became low volume. That time i again need to redtsrt mobile abd. Buds to work.devices both with latest software update, if any solution about this product pls help me.

[MdTajammul]

For the mic not working on your Galaxy Buds 3 Pro, try these quick steps:

Reconnect: Forget and re-pair the buds with your phone via Bluetooth settings.

Reset the Buds: Hold both touchpads on the buds for 10 seconds until the light blinks red.

Update: Ensure both your phone and earbuds have the latest software via the Samsung Galaxy Wearable app.

Check Mic: Clean the mic area and make sure it's not blocked.

Test on Another Device: Try using the buds with a different phone to check if the issue is with the buds or your phone.

If none of these work, consider reaching out to Samsung Support for further assistance.

[theshaiksaleem]

Reset the Buds: Hold both touchpads on the buds for 10 seconds until the light blinks red.

Above suggestion not working dear, i am speaking about buds3 pro. These function is not happening for this model i think.

[Yasin1]

I have the same issue for buds pro 2 more than one year.... still not fixed.... disappointed with samsung support sometimes

[Yasin1]

Its not buds issue.... its some phone software issue seems

[Samsung_specialist]

We apology for this issue , kindly try these steps :

Clean your earbuds
Restart the earbuds
Reset your Galaxy Buds
Refer to this link : https://www.samsung.com/ae/support/mobile-devices/what-to-do-when-the-galaxy-buds-microphone-is-not-....

if the steps did not solve the issue please visit the nearest service center  https://www.samsung.com/ae/support/service-center/

[theshaiksaleem]

Nothing happened same issue.... and i visited service center they cleaned and returned. After some time using another day same issue started. There is something from software, it is not related to hardware i belive. Pls share log with technical team and check where the issue exactly is happening.