Original topic:

Buds Pro 2 stopped working after software update

(Topic created on: 03-30-2024 11:33 PM)
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Tsrashi
Active Level 1
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Wearables
Hi good evening! Mates

I'm facing a serious issue in playing videos or audios while connected to Buds 2 Pro. This issue started immediate I updated the software for Ear buds (R510XXU0AXC2). Can some one please advise what I have to do now.
9 Comments
raab
Active Level 5
Wearables
Can u not reset ur earbuds and try it again..
Tsrashi
Active Level 1
Wearables
I did. Still no luck
Maashad_Kamal
Active Level 1
Wearables
Still, my Galaxy Buds 2 pro not working. SmartSelect_20240403_011103_Galaxy Buds2 Pro Manager_1000030400_1712092263.jpg
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Tsrashi
Active Level 1
Wearables
Great thanks! I got assistance from Samsung Chat Services. Now all good.
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Maashad_Kamal
Active Level 1
Wearables
Me too experiencing such problem from yesterday. Any solution?
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Tsrashi
Active Level 1
Wearables
Check for software update in settings. I found update, and upon update, the issue sorted.
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Maashad_Kamal
Active Level 1
Wearables
Ok, Checking
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Maashad_Kamal
Active Level 1
Wearables
This is the message shown in update. No software available. SmartSelect_20240403_011103_Galaxy Buds2 Pro Manager_1000030400_1712092263.jpg
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Tsrashi
Active Level 1
Wearables
Please do check for mobile software update. I got updated to one ui. 6.1
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