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09-19-2025 07:45 AM in
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09-22-2025 08:22 AM in
WearablesWe're sorry to hear about your experience.
To assist you further, follow these steps:
1. Settings > Software update > Download and install > Download > Install now.
2. Disable Bixby as default assistant.
3. Check Touchpad Settings in Galaxy Wearable App.
4. Check the Buds Software update.
5.Settings > General management > Reset > Reset network settings > Reset settings > Reset.
For more details, please visit this link:
https://www.samsung.com/ae/support/mobile-devices/what-to-do-if-my-galaxy-buds-do-not-connect-proper....
If the issue persists, please visit a service center for further assistance. You can locate your nearest service center using the link below: https://www.samsung.com/ae/support/service-center/.
