Original topic:

A solution for Galaxy watch 5 Pro battery drain issue

(Topic created on: 10-17-2023 07:42 PM)
154 Views
Tito72
Active Level 3
Options
Wearables
Finally I found a solution for Galaxy watch 5 Pro battery fast drain issue it was staying maximum for 18 hours from 100% to 15%.

I send it to 4 service centers in Qatar without any luck to fix it 

I found that the contact sync service is consuming 40% of the battery.

From the permission manager on mobile I disabled the contact sync service, now the watch is staying alive for 2 and half days.

Definitely there is an impact te I can not see the calling contact on the watch only numbers but I do not care I am happy now with the battery life result.

I wish Samsung will fix this issue in the near feature, it will be amazing if we can select the sync intervals and duration.
6 Comments
Krishna_Nair
Active Level 1
Wearables
Pls Tell me the option i have also se issue
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Tito72
Active Level 3
Wearables
From phone
Settings then search for permission manager
Disable contact sync
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Tito72
Active Level 3
Wearables
But first from Galaxy app in watch settings go to battery and device care then battery then battery usage

then check which service is consuming your battery
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Samsung_specialist
Community Manager
Options
Wearables

We greatly appreciate your feedback and understanding. It is through valuable input from customers like you that we can continuously strive to improve our products and services.

Your acknowledgment of the positive result is encouraging and reinforces our commitment to addressing and fixing any bugs or issues that may arise. At Samsung, we are dedicated to providing the best possible experience to our customers. Rest assured that your feedback is taken seriously, and we are actively working to enhance our products and deliver the highest quality. Your support and trust in Samsung are highly valued.

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Tito72
Active Level 3
Wearables
Still the same issue with the contact service even after 6ui any possible near fix
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Tito72
Active Level 3
Wearables
Galaxy wearable app
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