it has been observed that while on video call. everyone on the other side seems to have problem listening to my voice. sometimes it doesn't come or the voice comes with pause and cuts. I have tried all the apps and every app is facing the same problem. what is this with s9 plus?
Thank you for reaching out to the Samsung support communities! As mentioned you are facing voice issue on video call while using every application then there must be issue with the internet speed. Decrease in internet speed will affect the video call and its voice quality. Kindly check connecting the device with 4G/Wi-Fi network connections.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
I have already checked this multiple times. infact, when I put headphones it works fine but when it's on speaker. it seems to have this issue. Do I need to take it to the service centre? it's so dissappointing that its a new phone and it has these issues.
