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Original topic:

samsung notes not working properly.

(Topic created on: 11-26-2020 10:11 AM)
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Akash013
Beginner Level 2
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Hi, whenever i open my samsung note app, it is showing app isn't working  properly. So please fix this problem. #beta users 

Secondly Netflix also not working. 
4 Comments
AmanSharma31
Beginner Level 2
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This is happening because it is continously trying to sync to the cloud you can try switching off mobile data and wifi and then open it. It works fine
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use after activating airplane mode
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Engager
Active Level 2
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go to galaxy store and update the notes app
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IndiaBetaTeam
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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