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Original topic:

heating issue

(Topic created on: 11-01-2020 10:41 AM)
92 Views
mys8
Active Level 3
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Note 20 ultra very heating issu and volume down automatically 
5 Comments
AlokT880
Active Level 6
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I m. Also using Samsung galaxy note 20 ultra but didn't facing any problem on beta version
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dhsikka
Beginner Level 4
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yes same and also draining battery , volume down automatically and not working without restarted
Abhijit50
Beginner Level 4
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same here
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ArjunN20U
Active Level 4
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Same here to phone gets so hot and the battery drastically drains
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IndiaBetaTeam
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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