Original topic:

Samsung is go down Again

(Topic created on: 2 weeks ago)
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pkmishra00880
Active Level 3
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Totally waste service, if we write here anything they said sent the error report on beta Programe. After we sent the error report, the developer are asking sim name, plan, recharge etc. Which are very annoying 😑.

Totally Useless service. 
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IndiaBetaTeam
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Dear Samsung Member,

Greetings from India Beta Team!

We apologize for the inconvenience that you had to go through, however, when you are using a beta software version, we have a dedicated path to report any type of error that you are facing during the usage of beta software in your device which was guided to you earlier.

The path to report error is as below:
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

Samsung has to ask the necessary details which are required to answer your query and analyze the issue. However, we duly note your feedback and will try to improve our services in the future.

Thank you for being our valued customer.

Warm Regards,
India Beta Team

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RithikRadger
Active Level 5
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Again they are asking...and asking...but they aren't looking what we are conveying to them in every report.
pkmishra00880
Active Level 3
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Exactly 💯
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