Samsung Music app not working

[Raj988]

No music file is showing there and not able to browse folders also.

[IndiaBetaTeam]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[ZUBAIRSHAFIMULLA]

update samsung music from the galaxy store after that worked perfectly

[VA08]

even i also facing t same issue on my note 20 ultra...even preformed t steps u told still not able to see any music files