Original topic:

S21 Ultra

(Topic created on: 09-11-2022 04:52 PM)
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Arulvivek
Active Level 8
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Camera not functioning properly, it takes photos in Landscape mode not Portrait, please fix
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4 Comments
amanjalwehra
Expert Level 2
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Yeah ,i also sent error report of this
surjn
Active Level 6
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Hi, Open the Camera App, Clear the cache and the data. Open again to see how it's going now. This might be helpful to you. Thank You 😊
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Arulvivek
Active Level 8
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I have tried but no help, anyhow thanks for your time
IndiaBetaTeam
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Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

In the meanwhile, you can perform the below-mentioned step:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

Thank you for being our valued customer.

Warm Regards,
India Beta Team