cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Need to work on Battery Optimization

(Topic created on: 12-25-2020 02:51 AM)
170 Views
Shaan1309
Active Level 1
Options
Tips
Hi,

After i joined the android 11 beta program, i see very drastic change in battery consumption.
My Galaxy Note 10 Plus battery drains very fast. 

Please work on battery 

Thank you 
Regards 
Shaan
2 Comments
Nayaf
Active Level 1
Tips
Same issue with my Note 10 plus
0 Likes
IndiaBetaTeam
Moderator
Moderator
Options
Tips

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.

 

Note: Please fill out the below two items in detail when registering error report on Samsung members.

1. Point of rapid discharge
(Example: 7: 00 pm to 10: 00 pm last night)

2. Detailed description in case of rapid discharge
(Example: I felt a rapid discharge when I came home while reading feeds on Instagram and watching video on YouTube. )


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes